We’re hiring a Technical Operations Associate to help support and scale the infrastructure behind our platform. This is an ideal role for someone who is highly organized, technically curious, and excited to work in a fast-moving startup environment.
You’ll help keep core systems running reliably day to day, support hardware and workstation operations, coordinate procurement and inventory, and own operational tasks that improve uptime, responsiveness, and internal efficiency. We’re open to strong early-career candidates and college grads who have the right attitude, strong ownership, and real interest in IT or technical operations.
What you’ll do
Manage and maintain device, workstation, and related technical infrastructure
Monitor system health, reliability, and uptime
Help track and uphold SLAs and internal operational standards
Coordinate hardware procurement, setup, replacements, and inventory
Troubleshoot issues, escalate when needed, and help keep systems organized
Build and improve operational processes and documentation
Support day-to-day administrative tasks tied to technical operations
Work cross-functionally with the team to keep things running smoothly as we scale
What we’re looking for
High agency and strong sense of ownership
Interest in IT, systems, hardware, or technical operations
Strong organizational skills and attention to detail
Comfortable troubleshooting technical issues and learning quickly
Excited by startup culture and wearing multiple hats
Able to create structure and process in fast-changing environments
Strong communication and follow-through
College grads are welcome to apply!
Why this role
This is a chance to join an early team, take real ownership, and grow into a larger operations role over time. Given the fast paced and high growth environment, for the right person, there is a clear path to elevate from this role to more senior level roles with equity in short order.
Requirements added by the job poster
• Commute to this job’s location
• Valid driver’s license
• Accept a background check
• Working in an onsite setting
• No need for visa sponsorship
