Join UX Speakeasy for an inside look at how TurboTax is redefining how people get help with their taxes by blending digital experiences, human expertise, and local presence into a connected journey.
Hosted at Intuit, the event will kick off with a welcome from Lance Williams (Chief Product Officer). The main session will feature Matt Kirkpatrick (Principal Product Designer), who will share how the team uncovered new opportunities and built a scalable, expert-powered experience.
Matt will walk through:
- How a modular design system enabled fast, data-driven experimentation
- What testing revealed about customer intent and behavior
- How small UX decisions at the top of the funnel drive measurable impact
- What it looks like when design operates at both craft and strategic levels
We will wrap with a Q&A with Matt, followed by time to connect with other Intuit designers.
Details:
- 📅 Wednesday, April 29
- ⏰ 5:00 PM – 7:00 PM
- 📍 Hosted at Intuit
Food & drinks will be provided, courtesy of Intuit
